Russian Post provides postal services in the territory of Russian Federation. This national postal operator not only delivers letters and parcels, but also provides Financial services, for example, at Russian Post offices you can pay bills and receipts for utility bills, receive a postal order or pension payments. The Russian Post store offers a wide range of various products that are available directly at post offices or in the online store.

A member of the Universal Postal Union, Russian Post is firmly committed to improving the quality of service and automating the process in its development. Russian Post employees regularly conduct training sessions and internal control activities, which are aimed at developing communication skills, developing the skills of attentive and polite service to each visitor and maintaining high quality work in each post office.

Parcels and letters from Russian Post are accepted and processed according to international standards. The Russian Post offices process the sending and receiving of both domestic and international parcels. When a postal item is generated, it is assigned a unique identifier code, which will be indicated on the postal receipt. The identification number of parcels in Russia consists of 14 digits, and the tracking number international departure- from numbers and letters of the Latin alphabet. Using this Russian Post parcel number, it can be tracked by both the recipient and the sender.

The service website makes the process of tracking Russian Post parcels quick and convenient. The website also provides tracking of shipments from other countries. You don't need any extra information: you just need to know the ID of your parcel.

How to track a Russian Post parcel

• use the search bar by ID and enter the tracking number of the postal item;
• by registering in personal account, you can receive information about several shipments;
• save the necessary numbers and subscribe to electronic notifications about changes in the status of the Russian Post parcel.

On our website you can track several tracking numbers at the same time, since all the necessary information will be stored in the “Personal Account” section.

The state enterprise Russian Post (FSUE) was established by government decree of September 5, 2002. The enterprise was officially registered and adopted its Charter on February 13, 2003.

Russian Post has in its network 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postal services on the territory of the Russian Federation with an area of ​​17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering postal items to 2,600,000 road, 1,200 air and 106 railway routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The company greatly influences the development of other sectors.

Every year, Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed products, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million remittances.

The company operates under the leadership of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.

History of Russian Post

On June 28, 2002, by decision of the Government of the Russian Federation, a new concept was adopted for restructuring the postal system at the federal level. This concept involved the unification of all post offices of the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

Over time, the range of activities of Russian Post has expanded to include retail trade, federal service By money transfers, express delivery EMS, photo printing and many other services.

Russian Post parcel tracking

The Russian Post parcel tracking system allows all clients of this company to check their postal status online. The system quickly generates data and provides all available information about the parcel and where it is currently located.

How to track a Russian Post parcel?

In order to find out where your parcel is, you need to pay attention to the following.

1. For information about estimated arrival time and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any parcel. It must be provided to you by the sender (online store, company or individual).
2. Fill in the search field located at the top of the web page with this tracking code.
3. Click the “Track” button and wait for the report to be ready.

What to do if you can’t track your parcel?

There may be several reasons why the track number may not be tracked. Most of these reasons are easily solvable, and sometimes do not require special solutions. The main reasons why a package is not tracked by track number:

1. Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked until 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the parcel begins to be tracked in the system.
2. The tracking number is incorrect. In this case, you need to check the tracking number again with the seller or sender. Also check that the number is spelled correctly. You may have made a mistake when copying or typing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will get your money back.

Valuable parcels and letters are often sent by mail. Senders are worried about their safety, but thanks to special services it is now possible to track mail. Postal tracking makes it possible to ensure that the package will be delivered safely to the addressee.

Tracking postal items by ID

Tracking mail items by ID has become popular. Moreover, this procedure does not take much time, it is a matter of several minutes.

How are postal tracking performed using an identifier? Each parcel/letter that will be sent is assigned a specific number, and “monitoring” is carried out on it.

The resource provides detailed information about each postal shipment, including its main parameters - weight, status of the parcel and its value.

What is a mail ID?

A postal identifier is a track number, it consists of numbers and letters and is unique. Using this code, any shipment is monitored throughout the entire journey, starting from the point of editing and ending with the final destination.

The postal identifier can be found in the receipt issued when sending a parcel at a Russian Post office. On standard receipt forms, the identification code appears above the From field.

Tracking of postal directions using an identification number can be done on our website. This method of “observation” is suitable both for postal shipments carried out within Russia and for those carried out between countries.

To track a postal item using an identification code, you do not need to waste time and nerves standing in queues. You just need to register on the website and enter the tracking number.

After entering the track code, you will be provided with information about the status of the shipment sent by mail, information about the date of receipt and delivery of the parcel to the addressee (if it has already taken place).

The advantages of this method of tracking parcels sent by mail are obvious. Information about the transportation of parcels can be received by email, just save the code in your individual account, and the information will be sent automatically. The benefit of this option is especially noticeable when you are waiting for several products ordered from different online stores at the same time.

Tracking items sent by mail using a track number is a simple and convenient way to “monitor” the movement of a parcel/letter. Thanks to the method of tracking the movement of postal items by identification number, you will always be aware of where the parcel you sent or expected is located.

Russian Post provides its customers not only with services for sending and receiving postal items, but also makes it possible to control the entire process of sending registered letters or with a declared value. Let's take a closer look at how to use the Postal Tracking service.

Issuing a registered letter at the post office involves assigning it a unique postal identifier, which is indicated on the check. Shipping within Russia has an identifier in the form of 14 digits, international shipments - 4 letters and 9 digits. To find out what stage your business is currently at ordered letter, follow the link to the Russian Post service page. In the empty "Mail ID" field, enter a fourteen-digit number. Don't forget to enter the code confirming that you are not a robot. And click the "Find" button.

After transferring the registered letter to the postal employee, the data is filled in and the item is assigned the status “Reception” indicating the date and time. If the letter is sent to other countries, then it undergoes customs clearance. This is evidenced by the status “Arrival at the place of international postal exchange”.

Operation “Export” indicates the successful receipt by the carrier of the postal item. The transition to import can take quite a long time and depends on the transport companies carrying out the transportation. The “Import” status indicates that the letter has arrived in the destination country.

Next, the letter must pass customs control. If there are no problems with the postal item, it receives the statuses “Customs clearance completed” and “Left MMPO”. Otherwise, “Detained by Customs.”

Then comes the sorting process, where letters are distributed according to routes. Well, the final status is “Arrived at the place of delivery”, after which the addressee receives notification of the arrival of the registered letter.

If the postal item cannot be tracked or, in your opinion, it does not arrive for too long due to loss, you should contact the post office and write a statement. Please note that the application forms for searching for international and domestic shipments are different. The application is accepted if there is a payment receipt with a postal ID number.

You can download Required documents Here:

To receive a registered letter, you must have an identification document and a postal ID number. Postal items are stored by mail for 30 days from the date of sending notifications of receipt. If the addressee does not show up for the letter, it is sent back to the sender and goes through the same stage.