Services of the mobile operator MTS. Mobile assistance to the subscriber

19.12.2017 Technique

A mobile phone is one of those things that require regular payment. The fact is that replenishing your mobile account has already become as necessary as payment utilities and payment must be made at least once a month.

In this case, the replenishment amount may be different, since communication costs are always different. As soon as you connect a new service, costs begin to rise. You can use a lot of funds to credit your account different ways, while they can be completely different.

It is worth noting that funds are credited in any way within a few seconds. At the same time, it is worth saving any document that confirms the transfer of funds to the intermediary company through which the replenishment was made.

How to top up your MTS account. Several replenishment methods

The subscriber can replenish the account in the ways that he considers convenient for himself. Moreover, in some of them, the user may be charged an additional amount of funds as a commission, which the intermediary takes for himself for providing replenishment services.

  1. Electronic machines for calculating various services. They charge a commission because the service is provided by an intermediary company and you will need cash to deposit funds. In the terminal on the touch screen you need to enter the number of the subscriber who needs to top up the account and the amount to top up. Then insert the bills into the receiver Money. After completing the operation, take the receipt. In these machines there are often delays in making payments, so the payment does not always go through within a few seconds.
  2. You can use the Robokassa system or something similar. In this case, access to the Internet will be required. When funds are credited using this method, the commission is also removed by the system.
  3. Direct replenishment through the MTS website allows you to deposit funds into the subscriber’s account without paying a commission. IN in this case you must use any available bank card, which the subscriber has. If the funds have not been credited to the subscriber’s account within 24 hours from the date of sending the payment. You need to call and report your situation and provide all the necessary information to a company employee. In this case, you need a check, which is the very document that confirms the transfer of funds.

How to top up your MTS account with a bank card

One of the fastest and most profitable ways to top up your mobile balance is to top up your account via the company’s website with a Visa or MasterCard bank card. To do this you need to go to " https://pay.mts.ru/webportal/payments/3257» and fill in all the fields in the form that opens. By specifying the card type (Visa or MasterCard), card number, expiration date and CSV code.

After that, enter the phone number and the amount of money you want to put on the phone. Before. How to submit a payment for processing. You need to check your phone number several times (this will help avoid sending funds to someone else's number).

Replenishment occurs within a few seconds and without commission. You can check your MTS account using the subscriber self-service system “” or with a special USSD request.

A few years ago we didn't know what it was mobile phone, and now we can’t imagine our life without him. But sometimes it turns out that the balance is close to zero, but it was not possible to keep track. You don’t always want to check, although many operators try to notify their subscribers. Sometimes there are cases when the balance needs to be replenished quickly. One such method could be a bank card.

How to pay by bank card?

There are several ways to top up, it all depends on what services the subscriber uses.

  1. Payment via short number. It's best if your bank card is linked to phone number, then you can pay money via SMS to number 900. But this is only suitable if the number is yours and the card is also yours.
  2. Through the service " Mobile banking»Payment can be made from a card to an account for both “Economy” and “Full” tariffs. Payment occurs in the same way using SMS to a short number, the amount is simply sent in numbers and debited. If you need to make a top-up not for yourself, but for another number, then the scheme will be like this. You need to write the word “Payment” in the SMS, a space, enter the phone number without the eight space, a space, and the amount of payment that should go to the phone account.
  3. Increased protection method. This method is based on SMS confirmation of a transaction or operation, in order to avoid accidental clicking and protection from fraudulent schemes. When you confirm and enter the code, the required payment is credited to your account. But some cards can be paid without protection.

Before paying, make sure you have visited your website mobile operator. Cases of fake pages have become more frequent, people do not pay attention, appearance site matches, but there are typos. There should be a green icon in the address bar of the site indicating the security of the site you are currently on.

I can’t pay: reasons

Sometimes situations arise that the payment does not go through. The question is brewing Why can’t I pay for MTS with a bank card?? What could be the objective reasons?

  • The bank card is activated after receiving it from the bank
  • Insufficient funds in the account or blocking of the bank card. We all know the approximate account balance, but sometimes we forget to take away the last payment or reality differs from your thoughts by literally a few rubles
  • Incorrect data entry when filling out a payment, for example on the website, MTS when paying. The CVV code and the card number itself may be entered incorrectly. Should be checked. If you may have made a mistake when entering
  • Exceeding the captcha confirmation time or monetary transaction code. Although a lot of time is given for this, it happens in different ways: a person is distracted or is looking for the card itself, and when he finds it, presses it and cannot pay, he starts all over again.
  • Another point that prevents payment may be a technical problem with communication. These are both technical problems with the bank itself, and a problem with the Internet provider, there may be problems with the connection of the MTS website, or the problem is your browser itself, and it’s enough to simply reboot the computer.

Suddenly ran out of money in your account, but urgently need to call? Ask a friend to call you!

Like its competitors, MTS offers communication options to subscribers, even if they have no money on their balance. One of these methods is sending a beacon to the person with whom you want to communicate. Thanks to this message, you can ask a friend to call or top up your account.

Their big advantage is that they are completely free and allow you not to be completely without communication. Today you can send a request in two ways

  • “Call me back” service MTS
  • Request “Top up my account”

How to send an SMS asking to call back?

When you cannot call a friend because there is no money in your account even to call or send a message. This is exactly what this option is designed for. To activate it, type on your keyboard

  • *110*number#
  • *120*number#

After you send one of these requests, the operator will automatically send an SMS message to the subscriber asking you to call back

Every subscriber has the opportunity to use the service. The only exceptions are those whose number is completely blocked. Moreover, such requests can also be sent to subscribers of other companies.

How to send a request to top up your account?


When you urgently need to put money on your phone, but you can’t do it yourself, then the best solution for you would be to send a request to top up your account. To do this, activate this service in the following ways

  • Indicating the amount. To do this, dial *116*number*amount#, or dial *111# , where select “Opportunities at zero”, “Top up my account”, enter the number and indicate the amount
  • No amount specified. In this case, the command will look like this: *116*number#. In addition, you can activate the request through the service *111# , only after the request you need to put 0 instead of the amount

The option works like this

  • The subscriber makes a request after completing all the necessary steps
  • Next, the other user will receive a request to replenish the account and the amount, if it was specified, on the phone

Sending such requests is easy and simple. To do this, just remember these commands and how to enter them correctly. The only limitation is that you can send them no more than five times a day

Video: MTS service Call me back